Why Customers Have Shipped Their Off-Road Vehicles Across The Country To Our Shop

Being a renowned specialized 4×4 auto shop means that sometimes we get customers who ship their vehicles across the country to us. Of course, we at Dixie 4 Wheel Drive don’t mind since we welcome customers from all over the US. More customers means more referrals and that means we can grow our brand and gradually expand.

We endeavor to treat all our customers’ rides the same, whether they’re local customers or national ones, whether the 4x4s are their daily drivers or their weekend off-roading machine. All vehicles receive the utmost care.

Some of the customers who ship their four-wheelers to us do so for maintenance and repairs. Off-road vehicles are not built to spend their lives being driven on pavement. They are meant to be driven over the most punishing terrain, pitting nature against machine. Inevitably, this wears them down and they have to be shipped in for repairs, wheel alignment, tune-ups and other maintenance services.

Alternatively, customers might have purchased a brand new 4×4 then have it shipped in for upgrades and modifications. This is work that we love to do whether we’re working on custom truck modifications, Jeep upgrades, customized SUV or any other type of customization or modification project.

There are several other reasons why customers opt to have their vehicles shipped to us and we outline some of these below:

Expert attention.

Our reputation as experts in all things 4×4 precedes us and some of our customers prefer having their vehicles shipped to us instead of taking them to their local auto shops or dealerships. Our mechanics have decades of experience under their belts and are knowledgeable on various 4×4 makes and models so they’re able to analyze and diagnose your vehicle’s problem, fixing it right the first time.

Personalized service.

Although we are a rapidly-growing business, we strive to maintain a personal touch in all our services. We will keep you informed throughout the process so you’ll know exactly what’s being done to your vehicle and why. Additionally, our friendly customer care staff are always available to answer all your questions.

Convenience.

Some of our customers have discovered that having their vehicles transported to us is more convenient than driving themselves. We understand that our customers are busy people. You might not have the time to hop into your vehicle for a cross-country trip to bring your off-roader to us for repairs or customization. That’s where the convenience of hiring out the job comes in, saving you the hassle of doing it yourself.

It’s economical.

If you’re planning on driving your vehicle to our shop, you have to factor in the cost of gas (could be a lot especially if you’re traveling across the country) plus the additional cost of food and accommodation. Once you take all this into account you’ll see that it makes more sense to pay a one-time reasonable rate to have a shipping company handle the job for you. Besides, most shipping companies have attractive rates and seasonal discounts that you can take advantage of.

It ensures the vehicle’s safety.

Lugging your vehicle across several states can be hazardous, what with inclement weather and unfamiliar terrain. Chances are you might cause more damage to your four-wheel drive should you transport it yourself. Handing it over to auto transporters ensures that professionals take care of it. These people are trained on how to safely transport vehicles across great distances and they can even give you tips on how to prepare your vehicle for transport. Besides, they offer insurance to any vehicle being transported and will be liable for any damages that occur during transit.

It eliminates the need for special equipment.

Let’s say you have some time on your hands and don’t mind bringing in your vehicle yourself. Depending on the vehicle’s condition, you’ll have to look for a roadworthy trailer plus a vehicle to haul it. This isn’t typical equipment lying around most people’s households. Sure, you could opt to rent the trailer or borrow one from a friend but that’s incurring more expense and the hassle just isn’t worth it.

It’s ideal for out-of-town vehicle purchases.

Sometimes, some of our customers purchase new vehicles straight from the dealership and want some work done on them. Having their rides shipped to us saves them from making a round-about trip to the dealership, then to our shop and back home, only to repeat the journey once we’ve finished working on the vehicle. It’s much more preferable to have the rigs transported to us from the dealership then their owners can come collect them from us after we’re done with the upgrades and customization.

It gives you peace of mind.

Finally, most customers ship their off-road vehicles across the country to our shop because it gives them peace of mind. They don’t have to worry about their vehicles incurring more damage because they’ll be in professional hands. They also know that we’ll take good care of their rides, fix them to their exact specifications and keep them in the loop during the entire process.

So next time you want some modification, customization or repair work done on your off-road vehicle, ship it to Dixie 4 Wheel Drive for expert craftsmanship, skilled service and fantastic customer care.

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